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Do you make your own patterns?
• How do you size your items?
What are your care instructions for your garments and handbags?
• What forms of payment can I use?
How much is shipping?
• How fast will it arrive?
What's your return policy?
• Where else can I find your handmade wares?
How can I subscribe/unsubscribe to the mailing list?
• Uhh, you still haven't answered my question.

Do you make your own patterns?
• Yep! All patterns have been designed by B-KAO. All original items are © 2002-2012 by B-KAO, all rights reserved.
How do you size your items?
• All items are measured in inches, unless otherwise noted.
• Our handbags are measured laying flat - using the item's length, height, and width. Strap measurements are given when applicable.
• Our shirts have standardized sizes (S/M/L), but we also list the exact measurements of each item. You can refer to our size guide below as well.


What are your care instructions for your garments and handbags?
• All garments come with care instruction labels.
• As a general rule for highly cherished items, we recommend dry cleaning only!
• If you're pretty sure you can get away with machine or hand washing, you can email us and we'll give you a more specific answer as it pertains to the individual product.
What forms of payment can I use?

• We accept Paypal (the fastest and most secure form of payment, Paypal transactions can be sent to info@b-kao.com), money orders, and personal checks (mailed at your own risk).
• If you choose one of the latter two forms of payment we will send you an email containing the payment mailing address.
How much is shipping?
• Shipping is $6. For each additional item, add $1. Orders over $100 qualify for FREE SHIPPING!
• Shipping is set for the domestic US. Shipping for international orders will cost a bit more, so please email us with your location and we'll calculate your shipping costs.
How fast will it arrive?
• If the item has already been made, we will send it within 1-2 days of the time of purchase. If the item needs to be crafted, we will try to send it out to you within the week of your order. But don't worry, we'll keep you notified!
• Within the U.S., items will be shipped via USPS Priority Mail (about 2 days). International shipping varies and may cost a bit more, depending on your location.
What's your return policy?
• Due to the nature of our business, we are not currently offering refunds or exchanges, so please read the listings carefully as we try to describe every item with as much detail as possible!
Where else can I find your handmade wares?
• All current stockists of our products have been listed in the STORES section.
• For an in-person look at our products, come to one of our DC-area events! We participate in craft fairs and events year-round, several times a year. These types of events provide a wider selection and you can even try our products on! Find them in our EVENTS section.
How can I subscribe/unsubscribe to the mailing list?
• To subscribe, enter your email address in the mailing list form at the bottom of the page. Or you can email: mailinglist-subscribe@b-kao.com. You will get an automated email that you must reply to in order to confirm for subscription to our mailing list.
• To unsubscribe, email: mailinglist-unsubscribe@b-kao.com. You will be unsubscribed once you've replied to the automated email.
Uhh, you still haven't answered my question.
• No? Feel free to email info@b-kao.com!